A Few Frequently Asked Questions about Security

Are my transmissions secure on the Order On-Line Sign Catalog?

The Order On-Line Sign Catalog uses the industry standard security protocol Secure Sockets Layer (SSL) to encode sensitive information such as your name, credit card number, and expiration date. Using the SSL security protocol, computers on either end scramble and unscramble sensitive information making transmissions unintelligible to all other parties that may relay the message in between.

Because of the use of the SSL security protocol, Sign Warehouse is confident that ordering online is just as secure as using a credit card anywhere else and to prove it, we'll back every transaction through the Order On-Line Sign Catalog with a safe shopping guarantee.

How does the Secure Sockets Layer ( SSL) work?

When you browse a site and land on a secure web page, the server hosting the secure site sends a "greeting" to the browser. In response, your browser replies with a "greeting" also. This exchange of pleasantries makes sure that your browser and the web page support the same encryption and compression standards. In addition, they also exchange a unique "session ID" for that specific interaction. Your browser then requests the server for its "digital certificate". Digital certificates are issued from a Certificate Authority that verifies a company's identification.

Upon verification of the "digital certificate", your browser and the server hosting the secure site create a "master key". Only your browser and the server use this master key to encode and decode transmissions for that session. Third parties can’t understand the transmissions.

If you leave and then return to the secure site, your browser and the server begin the entire process of creating a "master key" once more. Your old key is useless.

How do I know if I’m on a secure site?

Look for a drawing of a padlock or key somewhere along the bottom or top of your browser's window. When you’re connected using SSL security, the key will be unbroken or the lock will be closed, golden or glowing. You may also double-click on the lock to confirm security and view the site's certificate. In addition, most browsers can be set to notify you when you enter and leave a secure site.