Sign Warehouse Support Options

Support Option
Software
Color Printer
Laser Engraver
Vinyl Cutter
Website Knowledgebase
Free
Free
Free
Free
Email Support w/24 Hour Response
Free
Free
Free
Free
Per Incident Support
$49
$49
$49
$29
One Time Setup (via telephone)
Included*
$149
$149
$99
30 Day Premium Support Package
Included*
$129
$99
$69
90 Day Premium Support Package
Included*
$349
$249
$149
180 Day Premium Support Package
Included*
$529
$349
$249
360 Day Premium Support Package
Included*
$679
$529
$379
* With Equipment PSP

Premium Support Packages - Your BEST Value!
Premium Support Packages (PSPs) are the quickest, most economical way to get support assistance. And most sign makers, experienced or not, prefer choosing these options. In addition, PSPs can be purchased at any time while the equipment is under warranty. PSPs include live toll-free call-in help, priority email response, live chat regarding tech issues and remote desktop assistance. Remote desktop assistance is a service whereby, with your permission, our technical support technicians can take over your computer and implement necessary changes and fixes.

Website Knowledgebase
Sign Warehouse Knowledgebase is available 24/7, 365 days a year for assistance. Search and locate helpful FAQ’s, articles, training videos, downloads & more.
Technical Support Center Enter Here

Email Response
Sign Warehouse will do their best to respond to your technical support questions within 24 hours of receiving your email for products currently supported. For priority email response, please see info on our PSPs.

Per Incident Support
For customers who only need occasional support with a single issue for products currently supported.

One Time Setup
Sign Warehouse technicians will help you set up your equipment or software over the phone and using remote desktop assistance, with your permission.

This one-time charge covers all calls within the initial setup period of 15 days.