Error: Cannot Open Port

Cannot Open Port


When sending from the Cut / Plot window, you receive the error: "Cannot Open Port"



  1. Check the connection between the cutter and the computer.  Unplug the cable from both ends, then securely plug back in.


  1. Check to make sure you are setup on the correct port.
    1. Checking Available Ports in Device Manager


  1. Clear Preferences
    1. Close all windows.
    2. Click Start, All Programs, VE LXI, Clear Preferences.
    3. Click Yes.

  i.  Clearing Preferences



  1. Disable all startup Items
    1. Close all windows
    2. Click Start, Run.
    3. Type: msconfig

    4. Click OK

    5. On the System Configuration Editor, click Selective Startup and uncheck Load Startup Items

    6. Click OK and Restart the computer.

  i. Disabling Startup Items

  1. Try with a different cable / computer.


  1. If using a USB to Serial adapter: Reinstall Drivers

  If you have a PrismJet Printer CLICK HERE

 cannot opeIn port error clear preference preferences device manager

Article Details
Article ID: 175
Created On: 30 Mar 2006 03:46 PM

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