Troubleshooters allow you to follow a series of questions to find a specific answer. Please choose the category that is related to your area of interest to learn how to fix specific problems, perform important procedures and read useful overviews.

Production Manager Timeout
  Troubleshooting steps for the error:
"Connection to Production Manager timeout. Try to connect again?"
Cannot find security key that matches the password
  Cannot find security key that matches the password

Go to: http://www.signwarehouse.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=635
Runtime error Occurred
  When going to Cut / Plot, you receive the error:
Runtime error Occurred..
Key Not Found / Software Requires a Hardware key to be installed...
  When trying to open your software, you receive the error: Software Requires a Hardware key to be installed.

Is your key / dongle physically attached to the computer?
Basic Printer Trouble-Shooting
  Missing colors or nozzles
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