Q: What do I do if I break or need to replace
my VE LXi software key?
A: If you have a broken or
damaged VE LXi software key, the key can be replaced for the cost of an
If you have version 6.x (PC or
MAC) your key replacement will get you version 7.5v5 for $149.00
If you have version 5.7 (MAC or
PC) your key replacement will get you version 7.5v5 for $299.00.
To order your replacement key
give our customer service dept. a call at 1-800-699-5512 x1710. To
receive upgrade pricing you must return the damaged key to
Signwarehouse. You will be required to sign a credit card authorization
form stating you will be sending the broken or damaged key back to us.
If you have a broken Flexisign key you will need to contact Scanvec
Amiable at 1-800-229-9088.
**Any packages without authorized RMA labels
will be refused**
If you have lost your VE LXi
key, you will be required to purchase a new key using the multi site
Multi site pricing:
Master + $899
If your VE LXi software key is stolen:
If you have a police report, you
will only be charged the Broken/Damaged Key price (A).
If you do not have a police
report, you will be charged the lost key price ( B).
Replacement VE LXi software keys come with USB Dongle and new VE LXI 7.5v5 software disks.