Q: What do I do if I break or need to replace my VE LXi software key?


 

A: If you have a broken or damaged VE LXi software key, the key can be replaced for the cost of an upgrade:

 

If you have version 6.x (PC or MAC) your key replacement will get you version 7.5v5 for $149.00

 

If you have version 5.7 (MAC or PC) your key replacement will get you version 7.5v5 for $299.00.

 

To order your replacement key give our customer service dept. a call at 1-800-699-5512 x1710. To receive upgrade pricing you must return the damaged key to Signwarehouse. You will be required to sign a credit card authorization form stating you will be sending the broken or damaged key back to us. If you have a broken Flexisign key you will need to contact Scanvec Amiable at 1-800-229-9088.
 

**Any packages without authorized RMA labels will be refused**

 

If you have lost your VE LXi key, you will be required to purchase a new key using the multi site pricing:
 

Multi site pricing:

Master + $899
 

Master $699
 

Expert $499
 

Apprentice $299


If your VE LXi software key is stolen:

 

If you have a police report, you will only be charged the Broken/Damaged Key price (A).
 

If you do not have a police report, you will be charged the lost key price ( B).

 

 

Replacement VE LXi software keys come with USB Dongle and new VE LXI 7.5v5 software disks.