SW Care Support Packages

At SIGNWarehouse, we know that you’re not just looking for a product, you’re looking for a reliable partner to help you achieve your goals. That’s why we’re rolling out a new line of customer care packages that will help give you confidence and peace of mind throughout the life of your equipment.

So which plan is right for you?

Customer Care Bronze

Our bronze plan provides a year of email support, and troubleshooting

Customer Care Silver

Our silver plan adds in an additional one year warranty and live chat

Customer Care Gold

And our gold plan includes phone support and remote troubleshooting

Basic
(Free)
SW Care
Bronze
SW Care
Silver
SW Care
Gold
Self Help (Knowledge Base) X X X X
Video X X X X
One Year Email Support X X X
Additional One Year Warranty* X X
One Year Live Chat X X
One Year Phone Support X
One Year Remote Troubleshooting X
       
 
     

*Some products do not qualify for an additional one year warranty due to manufacturer limits. Customer Care purchased after one year of the original purchase date are not eligible for additional warranty coverages. Talk to our sales team for more information.

Frequently asked questions